Last updated: August 1, 2025
UpChannels is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including phone numbers provided for SMS communications.
1. What We Collect
Phone numbers voluntarily submitted via opt-in forms or SMS.
Timestamps and content of opt-in and opt-out actions.
Message engagement history.
2. How We Use Your Information
We use your phone number to send:
SMS promotions from participating retail stores
Service alerts (e.g., system notices, appointment confirmations)
Surveys or feedback requests
3. Data Sharing
We do not sell or rent your data. We only share your information with:
Retail partners using our platform
SMS delivery providers (e.g., Twilio)
Legal authorities if required by law
4. How to Opt Out
You may opt out at any time by replying STOP to any message. You may also email us at [email protected] to request data removal.
5. Security
We store your data securely and take appropriate precautions to prevent unauthorized access.
6. Updates
We may update this Privacy Policy periodically. Continued use of our services means you agree to the updated terms.
7. Contact
If you have any questions or privacy concerns, contact us:
📧 team@upchannels.com