Last updated: August 1, 2025

UpChannels is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including phone numbers provided for SMS communications.

1. What We Collect

  • Phone numbers voluntarily submitted via opt-in forms or SMS.

  • Timestamps and content of opt-in and opt-out actions.

  • Message engagement history.

2. How We Use Your Information

We use your phone number to send:

  • SMS promotions from participating retail stores

  • Service alerts (e.g., system notices, appointment confirmations)

  • Surveys or feedback requests

3. Data Sharing

We do not sell or rent your data. We only share your information with:

  • Retail partners using our platform

  • SMS delivery providers (e.g., Twilio)

  • Legal authorities if required by law

4. How to Opt Out

You may opt out at any time by replying STOP to any message. You may also email us at [email protected] to request data removal.

5. Security

We store your data securely and take appropriate precautions to prevent unauthorized access.

6. Updates

We may update this Privacy Policy periodically. Continued use of our services means you agree to the updated terms.

7. Contact

If you have any questions or privacy concerns, contact us:
📧 team@upchannels.com