All-in-one retail software & services that bring your store to a new level.
Sales, inventory, scheduling, payments, and your numbers — one calm system. And a real team that builds your website, runs your ads, and automates your busywork. Seven levels stand between your first sale and a thriving multi-store operation — we walk them with you.
Level 1 of 7
Get organized · The software
Operational
The counter runs itself
Every sale rings up in seconds, receipts send themselves, and the drawer balances at close — no more end-of-day math on a notepad.
Level 2 of 7
Get organized · The software
Organized
You know what’s in the back room
A clean catalog, counts you can trust, and purchase orders that draft themselves when stock runs low — every supplier one click away.
Level 3 of 7
Get organized · The software
Dependable
Every job lands on the calendar
Installs and repairs land on the right crew’s schedule, routes plan themselves, and customers track, pay, and book delivery from their own portal — without calling the store.
Level 4 of 7
Get organized · The software
Informed
You see the week before it happens
Sales, stock, jobs, and ad spend on one dashboard, with the team’s day logged alongside — decisions come from numbers, not gut feel.
This is where most software stops. It’s where our team starts.
Level 5 of 7
Grow · Software + our team
Sustainable
You know what you actually keep
Expenses tracked, the bank reconciled automatically, a P&L you can read without an accountant — and the busywork that used to need a hire, quietly automated away.
Level 6 of 7
Grow · Software + our team
Connected
Customers come back on their own
Every customer remembered, a review request after every job, every text in one inbox — and social campaigns that sound like you, run by our marketing team, not by you at midnight.
Key features
Our team steps in
Level 7 of 7
Grow · Software + our team
Intelligent
Growth stops depending on you
A website we build, ads a pro team runs and you can actually measure, competitors watched, and local referral partners followed up on time. Some owners turn that into a second location. Others turn it into Saturdays off. Both are level seven.
Key features
Our team steps in
Why we build this
Your best asset isn’t written down.
You know which customer lives on a third floor with no elevator, and which model comes back in year three. That judgment is what a chain can’t buy — and most of it lives in one person’s head, which means it walks out the door on a day off. Our job is to give it somewhere else to live: on the customer’s record, on the unit, on the order, where the whole team can act on it. The owner shouldn’t have to be the only one who remembers.
What we think small retail should beOperation. Growth. Insight. Commerce.
From passive to proactive.
Sales, inventory, scheduling, delivery, payments, staff hours and your books run on one system for small retailers and service businesses — so growth work reads against what the store actually sold.
Your business at a glance
Sales, inventory, growth, and finance — one smart command center for your whole business.
One platform. Two business models.
Unleash your potential.
Whether you sell products, offer services, or both — UpChannels adapts to your business model.
Sell Products
Complete inventory management, order tracking, and supply chain optimization for physical products.
Sell Services
Streamlined scheduling, customer management, and service delivery optimization for service providers.
Beyond the software
Everyone sells the system.
Then you’re on your own.
A better ops system gets you organized — every vendor has one. Growing takes people. UpChannels takes on the four bottlenecks a store can’t solve alone.
A website that works both shifts
Most store sites are brochures nobody updates. Ours sells your real inventory, books real jobs, and hands every customer a portal to track, pay, message you, and schedule delivery — because it runs on the same system as your counter.
See website developmentAds run by pros, wired to your register
Real people run your Google and Meta campaigns and business profiles, applying what works across the stores we manage — insight one store could never earn alone. And because your ads connect to your actual sales, we optimize toward revenue, not clicks.
Meet the marketing teamOne inbox today — answered 24/7 next
Today, every customer text lands in one inbox with the full story on screen, so your team answers like the owner would. Next, we’re building 24/7 auto and semi-auto answering — so the 9 p.m. text still hears back.
See the Communication HubAutomation fitted to your store
No two stores leak hours the same way, so we don’t sell a template. We map your specific busywork and build workflows that cut it — hours come back before headcount goes up.
See how automation is builtIntelligence. Engagement. Boost.
Retail is about Local.
Powerful tools to nurture customers, boost reviews, monitor competitors, local market updates, royalty program, guided partnership development, and see ads data side by side your store performance.
Customer Nurturing
Build lasting relationships with automated follow-ups and personalized customer journeys.
Communications Hub
Centralize conversations and keep customer context across SMS and interactions.
SMS Campaigns
Reach customers instantly with targeted SMS marketing campaigns and promotions.
Reviews Booster
Automatically request reviews from satisfied customers and manage your online reputation.
Ads Insights
Track advertising performance and optimize campaigns with detailed analytics and metrics.
Competitors Monitor
Stay ahead with real-time competitor analysis and market intelligence.
Plus more growth tools
Partners Network
Collaborate and grow together
Loyalty Program
Reward your best customers
Pro Marketing
Advanced marketing automation
Ads Metrics
Deep performance analytics
Local Vibes
Local community marketing
Best Practices Embedded
in daily used features
From smart analytics to comprehensive reporting, everything you need to manage and grow your business is right at your fingertips.
Smart Dashboard
Industry best-practice KPIs and metrics help you understand your business performance at a glance. Make data-driven decisions with real-time insights.
Daily Journal
Build healthy team habits with daily work logging. System automatically captures business metrics and combines them with team journal entries.
Advanced Data Views
and comprehensive reports
See your business from every angle. Explore grouped and pivot views for instant analysis, then dive into deep reports across sales, services, inventory, and finance.
Table View
Work faster with an optimized table: quick filters, column controls, and inline actions for day-to-day operations.
Grouped View
Roll up orders, line items, and metrics by any field to spot trends, compare segments, and summarize performance in seconds.
Pivot View
Slice and pivot your data by date, product, customer, channel, and more to reveal patterns and opportunities.
Flexible with payment processor.
0% fee to us
Use any payment processor and keep the lowest rates you can get — with UpChannels you pay 0% payment transaction related fee to us.
Bring any processor you prefer
Stripe, Square, PayPal, your bank’s terminal—use what works best for you and keep your negotiated rates.
Prefer everything in one place? Optionally turn on built-in card payments powered by Stripe — in-store terminals and online.
Ready to upgrade your
retail business management?
Start your free trial today. No credit card required.
One system for the counter, the schedule, the truck and the books — and a team that will build the website, run the ads and take the busywork off you if you would rather not do it yourself. Start with the trial, or have us walk you through it first.
