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What do you sell?I sell

For small retailers and service businesses

Do more with the hands you have. Grow with a team behind you.

Put your POS, stock, jobs, deliveries, payments and numbers in one system and get more done with the people you have. Then let a real team build your website, run your ads and take the busywork off your plate. Most software stops at organized. We keep going.

Start free trialBook a 30-minute demo

Optimized for efficiency·Designed for growth

A smiling appliance store salesperson with a tablet helps a customer beside rows of washers
An HVAC technician smiles beside an open condenser with his gauges, his van behind him

Built for

  • Appliance Store
  • Appliance Repair
  • Bike Store
  • Cleaning Services
  • Clothing Store
  • Contractor Services
  • Electronics Store
  • Electrical Services
  • Furniture Store
  • Handyman Services
  • Garden Store
  • HVAC Services
  • Gift Store
  • Lawn Care
  • Jewelry Store
  • Plumbing Services
  • Liquidation Store
  • Tree Care
  • Appliance Store
  • Appliance Repair
  • Bike Store
  • Cleaning Services
  • Clothing Store
  • Contractor Services
  • Electronics Store
  • Electrical Services
  • Furniture Store
  • Handyman Services
  • Garden Store
  • HVAC Services
  • Gift Store
  • Lawn Care
  • Jewelry Store
  • Plumbing Services
  • Liquidation Store
  • Tree Care
Don’t see yours? Talk to us

One platform. Two business models. Or both.

A store associate shows a customer a washer on the showroom floor

Sell Products

The POS at the counter, every unit by serial number, purchase orders and delivery to the door.

For stores
A technician greets a homeowner at her front door, tool bag in hand

Sell Services

Booked jobs, a dispatch board, each tech’s day by text, and the invoice or payment at the door.

For service businesses
Two installers carry a new appliance into a customer’s kitchen

Most small businesses do both.

The sale, the job, the parts and the delivery sit on one customer record.

  • An appliance store that delivers and installs
  • An HVAC company that sells the unit and services it
  • A bike shop with tune-ups and parts

Two things a small business needs from its system

A shop owner checks the day on her phone while her small team works behind her

Optimized for efficiency · The software

Do more with the hands you have.

Stock, jobs, money, team and customers in one system.Type an order once. Everything else updates.See the whole day from your phone.
See how the five flows connect
A shop owner welcomes a family of new customers at the door of a busy store

Designed for growth · Software + our team

Bring in more customers, and bring them back.

A website built from your live stock, which can also be listed on Google and Facebook.Ads run by real people, tied to your sales.Every phase covered: the lead, the sale, the service, the return visit.
See the growth cycle

Optimized for efficiency

Five flows run your business. Here they share one record.

  • A stockroom worker scans a boxed appliance with a phone

    Inventory

    Buy, receive, count, sell, deliver.

  • A technician kneels beside an open unit, checking it with a tablet

    Service

    Book, dispatch, do the work, prove it.

  • A customer taps a card on a reader held by a smiling associate

    Money

    Quote, get paid, close the day, keep the books.

  • Three coworkers in work shirts share a laugh at the morning huddle

    Team

    Roles, hours, to-dos, commission.

  • A customer at home smiles at a delivery update on her phone

    Customers

    One record, one inbox, one link to follow an order.

A sale at the counter, or a job booked on the phone, moves all five at once. Nobody types it twice. Follow one sale through all five

Designed for growth

Growth is a cycle. We cover every phase of it.

Software runs the business. Our team helps you grow it, working beside you on the parts that are hardest to do alone.

  1. A couple on their sofa browse a local store’s website on a laptop1Our team

    Get leads

    Your website, your Google and Facebook listings, and ads our team runs for you.

  2. An associate and a customer shake hands beside a new refrigerator2

    Close the sale

    Answer with real stock and job times in front of you. Know why shoppers leave.

  3. A delivery driver hands over a tablet for a signature at the customer’s door3

    Serve

    One link to follow the order. Delivery and visit texts go out on their own.

  4. A returning customer is greeted by name at the counter4

    Bring them back

    Review invitations, loyalty points and text campaigns.

Every customer you serve becomes the audience for your next campaign.

Seen over the shoulder, a designer builds a store’s homepage on a large screen

Start with the website.

Send us your current site. Our team will mock up a new homepage for your business, free.

Request a free website mockupSee the growth cycle
The seven levels

Seven goals, from your first sale to steady growth

Seven levels from your first sale to a business that runs without you. Levels 1 to 5 are efficiency: do more with the hands you have. Levels 6 and 7 are growth, with our team beside you. Each level is told twice, from the counter and from the truck.

A customer pays at the counter with a card terminal and a tablet register

Tuesday, 9:12 AM — the morning’s third sale

Tall stockroom shelves lined with labeled boxes

Thursday, 7:40 AM — walking the back room

A crew member drives to the morning’s first install, route on the phone

Friday, 8:55 AM — on the way to the first install

A laptop showing the UpChannels business dashboard with seven level scores

Tuesday, 8:47 PM — reading the day, not guessing it

Receipts, forms, and a calculator spread out for end-of-month books

Month end — the books close in one sitting

A customer smiles at a text message on her phone at a cafe table

Saturday, 11:20 AM — a regular gets your text

A team reviews the numbers together on a meeting-room screen

Monday, 9:00 AM — the weekly numbers meeting

Level 1 of 7 · Operational · Efficiency · The software

The counter, or the first call, runs itself

Every sale rings up from one scan box. Every call becomes a booked job. The drawer balances at close. No more notepad math.

At the counter

One scan box for every sale. Returns and exchanges take a minute. The drawer balances at close.

On the job

Book the job while the customer is still on the phone. It lands on the day with a tech and a time window.

Key features

RegisterSales ManagementOrder ManagementIntegrated PaymentsService Jobs
See it in action

Your week at a glance

Quick Facts shows how the week is going and what needs you today: sales, stock, money, deliveries, team and customers, with the task board underneath. Crews open the Dispatch board for the same day.

UpChannels phone app, Today screen with sample data: sales today $4,210, up 10% and $379 on last Thursday and down 6% on the same Thursday last year, 7 orders with 3 quotes open, a $601 average sale, 28% cash, and labour at 18% of sales.
UpChannels phone app, Today screen with sample data: sales today $4,210, up 10% and $379 on last Thursday and down 6% on the same Thursday last year, 7 orders with 3 quotes open, a $601 average sale, 28% cash, and labour at 18% of sales.

Coming soonThe UpChannels phone app is built and coming to iPhone and Android. It isn’t in the App Store or Google Play yet. Screens show sample data.

Why we build this
Our vision

Small retailers are good at what big chains can’t copy. But too many tools and too few hours keep them from unleashing their full potential.

Our mission

Empower small retailers to achieve their full potential, with an all-in-one platform and strong, supportive IT & marketing services.

Read the full argument

More done. More customers.
Same hands.

Start your free trial today. No credit card required.

Start free trialBook a 30-minute demo
Free 14-day trial
No setup fees
Cancel anytime

One system for the counter, the schedule, the truck and the books. A team to build the website, run the ads and take the busywork off you. Start with the trial, or let us walk you through it first.

UpChannels
UpChannels

Empowering small businesses to thrive. Unlock your potential with powerful tools designed for growth.

Products

  • POS Register
  • Sales Management
  • Order Management
  • Customer Portal
  • Product Management
  • Inventory Management
  • Procurement Management
  • Price Tags
  • Scan Counting
  • Service Jobs & Dispatch
  • Delivery Routing
  • Customer Management
  • Integrated Payments
  • Daily Cash Close
  • Sales Tax
  • Finance & Expense Management
  • Bills & Payables
  • Bank Reconciliation
  • Quick Facts & To-Do
  • Smart Dashboard
  • Comprehensive Reports
  • Daily Journal
  • Lost Sales & Walk-ins
  • Communication Hub
  • SMS Campaigns
  • Review Management
  • Ads Insights
  • Competitor Monitor
  • Loyalty Program
  • Partners Network
  • Workforce & Time Clock
  • Team, Permissions & Audit
  • Multiple Location Management

Industries

Sell products

  • Appliance Store
  • Bike Store
  • Clothing Store
  • Electronics Store
  • Furniture Store
  • Garden Store
  • Gift Store
  • Jewelry Store
  • Liquidation Store

Sell services

  • Appliance Repair
  • Cleaning Services
  • Contractor Services
  • Electrical Services
  • Handyman Services
  • HVAC Services
  • Lawn Care
  • Plumbing Services
  • Tree Care

Company

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  • Designed for growth
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10080 N Wolfe Rd, Cupertino, CA

(408) 409-4646 · team@upchannels.com

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